This happens when your terminal doesn’t settle the night before. This means that your funds weren’t sent to the bank. In order to fix this you’ll need to settle your terminal by carrying out the following steps:
Please contact our support department on 0800 085 3867 or send an email to our support team in the form below to have functions added.
*Please be aware that for some functions additions there is a requirement for risk assessment. We may require some documentation.
* If you have further difficulties please contact our support department on 0800 085 3867
Once you have changed to your new provider please contact our support department on 0800 085 3867 and we will configure the changes for you. Alternatively send an email to our support team in the form below.
You can access the business resource centre by clicking here.
Transactions can be rejected for a number of reasons the primary reasons are as below:
This is related to code 17 where transactions have been interrupted, all successful transactions will have processed correctly.
All Card Pay from the AA terminals are thermal printers, so the paper can only be loaded in in one way.
If receipts are still not printing: